> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zbdpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Rewards Balance via Dashboard

> Increase or decrease user rewards balance via the ZBD Dashboard

Manage user rewards balance through the ZBD Dashboard.

## Access

1. Go to [dashboard.zbdpay.com](https://dashboard.zbdpay.com)
2. Navigate to **SDK User Support** in the sidebar

## Search Users

Enter one of the following in the search field:

* **SDK User ID** → Loads user data directly
* **Support ID** → Shows list of users with that linked ID → select one
* **Gamertag** → Shows list of users with that gamertag → select one

Click **"Load Data"** to search.

***

## Update Rewards Balance

Once the User Data card loads:

1. Click the **edit button** next to the Rewards Balance field
2. Enter a new value:
   * **Higher value** = increases the balance
   * **Lower value** = decreases the balance
3. Click **save**

The system automatically calculates and applies the change.

<Note>
  Values display in **SATS** (for Bitcoin) or **POINTS** (for point-based currencies) depending on your project configuration.
</Note>

***

## Related

* **[User Balance Overview](/rewards/sdk/user-balance)** - Retrieve balance via SDK