Identity verification unlocks the full power of ZBD. As a regulated financial institution, we’re required to verify all businesses before enabling production access – but we’ve made it as painless as possible.

Why Verification Matters - ZBD is a licensed money transmitter in the US (MSB/MTL) and an Electronic Money Institution (EMI) in the EU under MiCAR. This means your funds are protected and your business is compliant.

​
Why We Verify

Unlock Production Access

Get LIVE API keys to process real payments

Higher Limits

Increase transaction and wallet balance limits

Global Compliance

Operate legally and compliantly in Tier 1 global markets (US, EU, etc)

Fund Protection

Your money is safeguarded by regulated entities

​
Regulatory Framework

As a global payment provider, ZBD maintains licenses and registrations worldwide:

Federal Registration

  • FinCEN registered Money Services Business (MSB)
  • BSA/AML program in place

State Licenses

  • Money Transmitter Licenses (MTL) in required states
  • Compliance with state-specific regulations

​
Individual Verification (KYC)

For authorized representatives and beneficial owners:

Identity Document

  • Passport (preferred)
  • Driver’s license
  • National ID card

Liveness Check

  • Quick selfie
  • Automated verification
  • Instant results

​
Complete Your Profile

Beyond regulatory requirements, a complete profile helps us serve you better:

​
1. Verify Email Address ✅

Already completed during signup, but ensure your business email is verified.

​
2. Choose Your Gamertag

Your ZBD Gamertag appears in payment notifications to users:

Choose Wisely - Your Gamertag is visible to anyone you pay. Use your business name or something professional like “AcmeGameStudio” rather than “xXx_PayMaster_xXx”.

Good examples:

  • YourCompanyName
  • StudioNameGames
  • AppNameOfficial

​
3. Upload Profile Image

Add your company logo for brand recognition in payment flows.

Requirements:

  • Square image (1:1 ratio)
  • PNG or JPG format
  • Under 3MB
  • Clear on small screens

​
4. Enable Two-Factor Authentication (2FA)

Secure Your Account

Required for Production - 2FA is mandatory for all accounts with production access. Protect your funds and API keys.

How to enable:

  1. Navigate to Account > Security
  2. Click Enable 2FA
  3. Scan QR code with authenticator app
  4. Enter verification code
  5. Save backup codes securely

Recommended authenticator apps:

  • Google Authenticator
  • Authy
  • 1Password
  • Microsoft Authenticator

​
5. Complete Identity Verification

The final step to unlock production access:

1

Start Verification

Go to Account > Verification and click Verify Now

2

Upload ID

Take photo of passport or driver’s license

3

Take Selfie

Follow on-screen instructions for liveness check

4

Wait for Review

Usually completed within minutes

​
What Happens After Verification?

  • ✅ Production API Keys - Start processing real payments
  • ✅ Increased Limits - Higher transaction and balance limits
  • ✅ Full Dashboard Access - All features unlocked
  • ✅ Priority Support - Dedicated success manager

​
Common Verification Issues

Document Quality

Ensure photos are clear, uncropped, and all text is readable

Name Matching

Account name must match ID exactly

Address Proof

Utility bills must be recent (< 3 months)

Business Docs

Ensure all pages are included and documents are current

​
Need Help?

Verification Support

Having Issues? - Our compliance team can guide you through verification. Most issues are resolved in one call.

Compliance = Trust - Our regulatory compliance isn’t red tape – it’s your protection. It means your funds are safe, your business is legitimate, and you can scale globally without worry.