Overview
Frequently Asked Questions
Onboard into Bitcoin or USDC with ZBD Ramp.
What currencies does ZBD Ramp support?
What currencies does ZBD Ramp support?
ZBD Ramp currently supports:
- Bitcoin (BTC)
- USD Coin (USDC)
What withdrawal methods are available?
What withdrawal methods are available?
Users can withdraw their funds to:
- Bitcoin on-chain addresses
- Lightning Network addresses
- USDC addresses
What payment methods are currently supported?
What payment methods are currently supported?
Currently, ZBD Ramp supports:
- Pay by Bank with ACH
- Google Pay
- Apple Pay
- Credit Cards
- Debit Cards
What platforms and environments can I implement the widget on?
What platforms and environments can I implement the widget on?
The ZBD Ramp widget is designed as an embeddable web view, making it compatible with virtually any development environment. The ZBD team is actively working on wrapper SDKs and libraries for popular development environments to make integration even easier.
What are the pricing and fees?
What are the pricing and fees?
For detailed pricing information and fee structures, please speak with your ZBD customer success manager or connect with our sales team.
How is customer support handled?
How is customer support handled?
Customer support is handled internally by the ZBD team. The ZBD Ramp widget includes a built-in chatbot that can handle a wide range of user inquiries, create support tickets directly, and even provide guides and detailed walkthroughs to help assist users.
What security measures are in place?
What security measures are in place?
ZBD Ramp implements multiple layers of security:
- Secure API endpoints
- Encrypted data transmission and webhook payloads
- Compliance with financial regulations (KYC, AML, etc.)
- Real-time AI-based transaction monitoring and fraud detection
What are the integration requirements?
What are the integration requirements?
To integrate ZBD Ramp, you need:
- A ZBD developer account
- API credentials
- A secure backend environment
- Compliance with our integration guidelines
What are the transaction limits?
What are the transaction limits?
Transaction limits vary based on your specific needs. Contact your ZBD Customer Success Manager for specific limit details.